FAQ's

Frequent Asked Questions

Products M de Medio

+ WHAT PRODUCTS CAN I FIND IN M DE MEDIO STORE?

M de Medio is the furniture store of our architecture and manufacturing studio Medio Design. For now, you will find the Halfadesk folding desk in its two finish versions. It is our novelty and we are focusing on how it can reach many homes and make life more comfortable and beautiful.

+ ARE THE FURNITURE DURABLE?

It is our obsession! We cannot understand that a piece of furniture is disposable. Nor can we understand that the products have an expiration date. We believe in sustainability, in quality and in good design that transcends generations.

Orders

+ HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Halfadesk is manufactured on a small scale, not in mass production. If we have stock, the preparation time is about 2-3 days. Otherwise, we need between 3 and 4 weeks to make a new series just made for you.

We appreciate your understanding and patience. When you receive it you will have a piece of furniture made with love and care with our own hands.

Shipping times are described in detail on the page Payments, shipments and returns page.

+ DO YOU ACCEPT CHANGES AND RETURNS?

Of course! If you are not satisfied with the furniture, you have up to 14 days to notify us and send us the desk in its original packaging and in perfect condition without signs of use or assembly. The shipping cost is at your expense in this case. For any questions, we will be happy to help you if you write to us at info@mdemdedio.com.

Delivery

+ WHAT SHIPPING METHOD DO YOU USE?

We send our furniture by courier with a tracking number so that you can have the package located at all times.

Stores

+ I'M INTERESTED IN SELLING HALFADESK IN MY STORE. IT'S POSSIBLE?

Fantastic! Whether you have a physical or online point of sale, contact us to talk.

Payments

+ WHAT PAYMENT OPTIONS ARE AVAILABLE?

We use the Shopify Payment Gateway where you can pay with the following methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Shop Pay

If you prefer to make a bank transfer, you also have the option. Choose the alternative that works best for you.

+ IS IT SAFE TO BUY IN M DE MEDIO?

Of course, safety for us is fundamental. Payments are 100% secure and comply with PCI regulations, encrypting payment data and admitting 3D Secure payments (a secure online payment method developed by Visa and Mastercard).

+ CAN I CANCEL MY PURCHASE ONCE I HAVE MADE THE PAYMENT?

Yes, you can, as long as you cancel it in less than 48 hours after placing the order. If you take longer, the order may already be on the way.